Access and visitor coordination
Follow authorised entry procedures, coordinate visitors and keep the visitor records required for the premises.
Security Guard Services
Group5 Security provides uniformed guards for offices, factories, warehouses and residential communities. Each assignment defines the site duties, coverage and operational contacts.
SERVICE SCOPE
What our security guards do
The duties below can form part of your site’s guarding plan. Post instructions and reporting responsibilities are set out before deployment.
Vehicle entry and exit
Coordinate vehicle movement at designated access points, following site instructions and recording procedures.
Site rounds and observation
Observe assigned areas, carry out scheduled rounds and report unusual activity to the designated contacts.
Duty records and handovers
Maintain duty registers and handover notes so incoming personnel have the information relevant to their post.
Incident reporting
Record incidents and communicate concerns through the site’s specified reporting and escalation channels.
Emergency coordination
Assist within the guard’s training and authority, following the client’s approved emergency instructions.
On-site rounds belong to the guarding assignment. Mobile patrol and surveillance services are scoped separately.
PREMISES WE SUPPORT
Guarding that fits your premises
A workplace entrance and a residential gate have different routines. The deployment reflects how people and vehicles use your property.
Offices and commercial
Reception and access procedures, visitor coordination and records that fit the building’s daily activity.
Visitor access · Reception procedures
Factories and industrial
Personnel and vehicle entry, observation of assigned areas and reporting aligned with the site’s operational routines.
Entry points · Site rounds
Warehouses and logistics
Vehicle coordination, authorised access and scheduled rounds around designated storage and entry areas.
Vehicle movement · Duty records
Residential communities
Resident and visitor entry procedures, records and communication with authorised property representatives.
Community access · Property coordination
PEOPLE AND OVERSIGHT
Personnel preparation and site readiness
Every guarding assignment starts with prepared personnel. Discuss the screening, training and site-induction requirements for your premises with our team.
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Screening requirements
Recruitment screening, identity verification and antecedent checks are carried out for the assigned role and location.
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Training and site induction
Guards are briefed on post instructions, entry procedures, emergency routines and reporting contacts before deployment.
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Conduct and ongoing training
Uniformed turn-out, on-duty discipline, clear site communication and periodic refresher training support day-to-day standards.
Specialist personnel categories are reviewed separately against current staffing capability and applicable authorisations.
PLANNING THE SERVICE
From requirements to deployment
Site duties, staffing and commercial terms are reviewed before the start date is confirmed. Here is how to prepare for that discussion.
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Share the site brief
Tell us the location, premises type, coverage hours, main duties and proposed start date.
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Define the assignment
Discuss duty posts, personnel, site instructions, supervision and reporting.
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Review the proposal
Consider staffing, relief, inclusions, exclusions and commercial terms.
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Coordinate deployment
Confirm site induction, operational contacts and the start date.
SECURITY GUARD SERVICE COSTS
A quotation based on your site
The quotation considers the staffing and responsibilities required for your premises. It should make service inclusions, exclusions and commercial terms clear.
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Location and duty posts
Site location, number and type of posts, and personnel categories.
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Coverage and relief
Coverage hours, shifts, staffing, weekly rest and relief.
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Duties and supervision
Post responsibilities, supervision, records and reporting.
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Equipment and preparation
Equipment, training and site-induction requirements.
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Employment costs and taxes
Applicable statutory employment costs and taxes.
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Duration and terms
Contract duration, service inclusions, exclusions and commercial conditions.
Share your location, coverage hours and main duties to begin.
QUESTIONS AND ANSWERS
Before you arrange a guarding service
Understand your guarding options, the documents to review and what to include in your enquiry.
Ask our team
What types of security personnel do you provide?
Our manned guarding service includes uniformed guards for access-control and site duties, with supervisory personnel where agreed. Additional personnel categories are reviewed against current staffing capability and applicable authorisations.
How are guards checked and prepared for a site?
Our team can explain the screening, identity and antecedent checks, training and site induction relevant to your assignment. Group5’s approach includes ongoing personnel development.
Can you arrange day, night or continuous coverage?
Coverage is planned around the site’s hours and staffing requirements. The plan addresses posts, shifts, weekly rest and relief. Continuous post coverage is delivered through a staffing plan, not by one guard working continuously.
Who handles supervision, absences and replacements?
The service agreement identifies the operations contact, supervisory responsibilities and escalation process. It also specifies how absences and replacement requests are handled, including any agreed service levels.
What reports and tracking are available?
Records may include attendance, handover notes, incident reports and inspection findings. GPS-based tracking applies only at selected sites where it is deployed. Monthly Customer Service Manager reviews apply only when included in the service agreement.
Can Group5 provide guarding at my location?
Group5 is based in New Delhi, with branches and operations across India. Share your city and site details so our team can confirm guarding availability, staffing and the relevant operating-area documentation.
Can you share licences and supporting documents?
Yes. Current licences for the applicable operating area, together with relevant statutory registration and insurance details where applicable, can be shared for review. Request the documents relevant to your proposed assignment.
How are security guard service charges calculated?
The quotation considers location, posts, personnel, coverage, duties, supervision, relief, equipment, training or induction, statutory employment costs, taxes and contract duration. Review its inclusions and exclusions when comparing proposals.
How soon can the service start?
The start date is confirmed after reviewing site requirements, staffing availability, preparation and mobilisation. Include your proposed date in the enquiry so that the team can discuss the deployment plan.
What should I include in an enquiry?
Share your contact details, site location, premises type, coverage hours and main duties. Include approximate staffing if known, your proposed start date, and any supervision, reporting or equipment requirements.
Let’s discuss guarding for your premises.
Tell us where the service is needed, the hours to be covered and the duties you have in mind. Our team will discuss the next steps with you.